Job Description

POSITION SUMMARY:
As a Courier for Pick-Up and Delivery Services, you will provide outstanding customer service by efficiently picking up and delivering orders to and from FedEx Office stores and clients' locations. Your role includes driving a company vehicle, ensuring its cleanliness and proper maintenance. You will receive daily route information from a centralized dispatcher, who will update your schedule as necessary. Additionally, you may support other duties within a FedEx Office Store during downtimes.

GENERAL DUTIES AND RESPONSIBILITIES:
Below is a representative list of key responsibilities you will undertake:

• Drive company vehicle to pick up and deliver items for FedEx Office stores and customers
• Pick up photocopy orders and inventory from both customers and vendors
• Deliver completed orders and marketing materials to specified locations
• Receive daily route instructions via a company-provided phone
• Maintain vehicle operation in compliance with motor vehicle regulations and company guidelines
• Conduct regular vehicle servicing and upkeep
• Maintain accurate logs for deliveries and vehicle maintenance
• Follow safety policies and procedures, including accident protocols and traffic laws
• Provide quality service and foster positive customer interactions
• Assist in-store during non-delivery periods
• Carry out any other duties as assigned

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• High school diploma or equivalent
• Minimum age of 21 years with at least two years of driving experience
• Valid and current driver's license
• Ability to meet any regulatory or licensing requirements specified by geographic location
• Must maintain compliance with FedEx Office Motor Vehicle Requirements, subject to annual audits
• Adhere to all FedEx Office employment qualifications during the hiring process

ESSENTIAL FUNCTIONS:

• Ability to stand for the duration of shifts, excluding breaks
• Ability to lift and move up to 55 pounds
• Consistently bend and twist at the waist and knees
• Communicate effectively with customers, vendors, and team members
• Work collaboratively and follow instructions
• Thrive in fast-paced, pressure-filled environments
• Maintain focus and attention for extended periods
• Work independently with minimal supervision
• Regularly report to work and adhere to established business hours to support FedEx Office operations

PREFERRED QUALIFICATIONS:

Pay Transparency:

Pay:

Additional Details:
Schedule: Monday to Friday, 9am to 5pm

Join a dynamic team at FedEx Office committed to providing exceptional customer experiences while fostering a culture of quality and operational excellence. Participate in efforts to enhance internal processes and contribute to overall profitability. Be a part of initiatives that emphasize quality improvement.

FedEx Office is an Equal Opportunity Employer, including Vets/Disability. Reasonable accommodations will be provided to qualified individuals with disabilities throughout the application and hiring process upon request. All qualified applicants will be considered for employment, including those with criminal histories, following the relevant legal guidelines.

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